Blurish · Support
Blurish support
Last updated 10 October 2026
Something not working, or a question the app doesn’t answer? Email us. A person reads it — there is no ticket system and no bot.
We reply within 2 business days
What to include
You will get a useful answer far faster if the first message has:
- Your device model and OS version
- The app version, from the app’s settings screen
- What you did, what you expected, and what happened instead
- A screenshot, if the problem is something you can see
Common questions
Is my video uploaded anywhere?
No. Faces are found by Apple's on-device Vision framework, and the video is rendered on your iPhone. The only network request Blurish makes is to fetch a few app settings, and it carries nothing from your videos.
Does it recognise who people are?
No. It finds where faces are, not whose they are. There is no face recognition and nothing that could identify a person is stored.
Will it catch every face?
Most, not all. A face that is very small, turned away, in motion blur or partly hidden can be missed for a few frames. Play the video through before you share it — that check is yours to make.
Is blur enough to hide a face?
Not always. A blur can sometimes be partly reversed, which is why the app marks it “look only”. For real privacy use a mosaic, a solid colour, an emoji or a sticker.
The rest are on the Blurish page.
Reporting a security problem
If you have found a vulnerability, email odyraai@gmail.com with the details and give us a chance to fix it before publishing. We will not threaten you, and we will credit you if you want to be credited.
Privacy
What Blurish does and does not collect is set out on its privacy policy page.