Bedtime Tales · Support
Bedtime Tales support
Last updated 2 November 2026
Something not working, or a question the app doesn’t answer? Email us. A person reads it — there is no ticket system and no bot.
We reply within 2 business days
What to include
You will get a useful answer far faster if the first message has:
- Your device model and OS version
- The app version, from the app’s settings screen
- What you did, what you expected, and what happened instead
- A screenshot, if the problem is something you can see
Common questions
Are there ads?
No. There are no ads, no third-party analytics and no tracking. Buying, links out of the app and emails to us are all behind a grown-up check.
Where do my recordings go?
Nowhere. A recording is saved on your device, page by page, and is never uploaded. Only that device can play it back, and you can delete all recordings in the parents' area.
Does it need the internet?
Only to download a book the first time, or to buy. After that the book, its pictures and its narration are on your device and play offline.
What does it cost?
Some books are free, and a few more open when you share Bedtime Tales with a friend or family member. Unlock all books opens the whole library through a monthly or yearly subscription from the App Store; the yearly plan can start with a free trial.
The rest are on the Bedtime Tales page.
Reporting a security problem
If you have found a vulnerability, email odyraai@gmail.com with the details and give us a chance to fix it before publishing. We will not threaten you, and we will credit you if you want to be credited.
Privacy
What Bedtime Tales does and does not collect is set out on its privacy policy page.