IELTS Prep Pro · Support
IELTS Prep Pro support
Last updated 27 July 2026
Something not working, or a question the app doesn’t answer? Email us. A person reads it — there is no ticket system and no bot.
We reply within 2 business days
What to include
You will get a useful answer far faster if the first message has:
- Your device model and OS version
- The app version, from the app’s settings screen
- What you did, what you expected, and what happened instead
- A screenshot, if the problem is something you can see
Common questions
Is this affiliated with the official IELTS test?
No. IELTS is a registered trademark of its owners and we are not affiliated with, endorsed by, or connected to them. This is independent practice material.
Can it predict my real band score?
It gives an estimate based on the published band descriptors. Treat it as a practice signal to track over time, not a prediction — only a real examiner assigns a real band.
Do my essays or recordings get uploaded?
No. Both are assessed on your device and stay there.
Does it work offline?
Yes, for practice and scoring. New question sets require a connection to download.
The rest are on the IELTS Prep Pro page.
Reporting a security problem
If you have found a vulnerability, email odyraai@gmail.com with the details and give us a chance to fix it before publishing. We will not threaten you, and we will credit you if you want to be credited.
Privacy
What IELTS Prep Pro does and does not collect is set out on its privacy policy page.